• Some of our policies include:
• I need to cancel my order.
• Are items refundable/returnable?
• Is it safe to place orders through your website?
• What is the price of shipping?
• Do you ship outside of the U.S.?
• Do you charge sales tax on your products?
• What is your turn-around time?
• I need my order in a hurry, can I put it on rush?
• Will I get to see the finished product before printing occurs?
• How will my order be packaged?
• If I find a template I like on your website, can you apply it to other items and make it in different sizes?
• Can I request different colors, paper choices or envelopes for my order?
• I'm interested in ordering invitations but would like to purchase a sample first.
• Will you keep my order on file so I can re-order in the future?
• Do you work with professional photos?
• Will you use our company logo to put on business stationery?
• I have my own idea for a template design. Can YSI make it for me?

Some of our policies include: TOP
If you receive your order and there is a mistake: Please email us right away so that we know what the mistake is. If something is left out of your order (for example ribbon or envelopes, etc.) then we will mail them out to you ASAP upon contacting us.

If you receive your order and there is a mis-spelling: Sorry, but we send digital proofs to you for approval before any printing will occur. You are responsible for reading over everything to check for any mistakes. We do not proof-read your orders. If there is a spelling mistake on your order, you are responsible for re-ordering the items that need corrected. There are absolutely NO refunds or re-printing in this instance. If you receive an email proof and you feel it is too small for you to proof-read, please just ask and we can send it larger.

If you receive your order and are not satisfied: For invitations, we always send a mailed sample of your product BEFORE we print and process. Therefore, you will know exactly what your invitation will look like. You can also order a sample packet under SAMPLES in the Purchase Samples category on the left.

We do not offer refunds. In the instance that you are completely unsatisfied with your order, we will try to work with you the best we can to satisfy your complaints, but please be aware that you may be subject to a fee to re-process or change your order, especially if you need it in a hurry.

COPYRIGHTS: All of our items are copyrighted. We make every attempt to protect our designs/items from being stolen and/or duplicated. Therefore, all proofs sent via email will be marked with a copyright banner, as well as all samples sent via mail.
*All of our stationery INCLUDES the printing of designs and wording and we will not send any of our stationery to you blank.

Minimum Purchase Requirements: We ask that you purchase 10 or more.

Proof Approval & Processing Orders: We will always send you digital proofs of your order BEFORE printing will occur. All items must be approved by you before we will process. Until items are approved by you for printing, we will not begin processing them. Please be sure to provide us with a mailing address. If you have not received a confirmation email to view your proofs via email within 3 business days, and a legitimate reason has not been given by us as to why you have NOT received the proof, then please CONTACT US because there has probably been an issue with an email not going through.

You will get to see digital proofs of ALL of your items before any printing will occur. You get 3 free proofs. All changes needing to be made after your third proof will be charged a $5.00 fee per change. Please just take into special consideration that the longer it takes for you to approve your proofs the longer the processing time will take.

I need to cancel my order. TOP
Cancelations MUST be received within 1-15 days of placing your order or the order is final. This is ONLY BEFORE your proofs have been approved. If you have approved your proofs and the order has already began processing, the order is FINAL. You will be refunded in full, MINUS a 15% restocking fee, NO EXCEPTIONS.

Absolutely NO returns or refunds on our stationery. If you receive your order and there is a problem, please contact us so we can work with you to correct.

Are items refundable/returnable? TOP
Once your proofs are approved, there will be no refunds. All orders are final once the proofs are approved, and there will be no exceptions unless a mistake has been made on our part after printing.

We apologize, but due to the personalization of our items, orders are non-refundable and can not be returned. If a mistake is made on our part, we will reprint your order and ship for free.

Is it safe to place orders through your website? TOP
It is 100% safe to place orders with us. Your payments will be processed through Paypal where we are verified business members, and our account is kept private and unavailable to third parties. Your email address will never be sold to a third party. If you have questions about placing orders please call us at 317-371-1022.

You can also call and place orders with us over the phone with your credit card. We do ask that you please also email your order to: info@yourstyleinvites.com because we keep everything on file in writing. It is much easier to keep track of that way!

What is the price of shipping? TOP

Do you ship outside of the U.S.? TOP
Yes, we will ship outside of the U.S. However, please be advised that your orders will take longer to get to you than US orders.

CANADIANS and all international customers - We have no control over how long it will take for you to get your orders! Customs can hold your orders at their discretion for inspections, no matter what shipping method is chosen. Please be aware we are not responsible for that time once we ship, but in most cases we can track it. We are also not responsible for any duties/fees that you may or may not have to pay upon receiving your packages. That is a Postal issue and has nothing to do with YSI or our shipping methods.

Do you charge sales tax on your products? TOP
We do not charge sales tax on our items because we are offering a service.

What is your turn-around time? TOP
YSI makes every effort to get your orders done in a timely manner. We send digital proofs of all orders to you via email within 1-3 business days of receiving your information. Only after approval of proofs will your order begins to print and process.

I need my order in a hurry, can I put it on rush? TOP
If you need your items quicker than the processing times alotted above, you can purchase a rush order. This fee includes expedited proofing and processing services. Contact us BEFORE ordering to place a rush order to make sure we are accepting them.

When a rush order is placed, we get the order to you as soon as possible. For exact times, please contact us FIRST. You MUST purchase Express shipping with a rush order for it to qualify!

Rush Order Fees Based on Order Quantity:

1-50 items, $25.00 + Express shipping charge

51-100 items, $45.00 + Express shipping charge

101-200 items, $65.00 + Express shipping charge

200 + items, $85.00 + Express shipping charge

Will I get to see the finished product before printing occurs? TOP
Absolutely!

First, you will get to see digital proofs of ALL of your items before any printing will occur. You get 3 free proofs. All changes made after the third proof will be charged a $5.00 fee per change. Please just take into special consideration that the longer it takes for you to approve your proofs the longer the processing time will take.

Second, upon placing your order, you will be mailed via USPS an actual sample of your invitation in the colors you have chosen. It will not be customized with your
wording and fonts, but it will have your cardstock, envelope and ink colors.This will act as another proof, and will allow you to see what your invitations will look like once your order is completed. We will print 2 samples, and keep one on file so that no mistakes are made when your invitations are mass produced. Samples will take 3-7 days to get to you in the US, and possibly up to 2 weeks elsewhere. If you do NOT
have time to wait on your sample to be mailed to you, please check the “over-ride sample” option in the drop-down menu when ordering. However, please keep in mind that you will not be eligable for a cancelation if you do this.

How will my order be packaged? TOP
We make sure that your orders are protected from any damage that they may endure during shipping. All orders are double-wrapped in shipping tissue and water-proof bubble wrap for added protection. Small orders will arrive in bubble envelopes and larger orders will arrive in sturdy boxes also coated with bubble-wrap for added protection. We make it impossible for products to be damaged during shipping!

Most of our orders are also gift wrapped in matching specialty tissue paper and then tied with satin ribbon for a beautiful display when you open your package! We like to go the extra mile to make sure that your event is as special as possible and to show our appreciation for choosing us.

If I find a template I like on your website, can you apply it to other items and make it in different sizes? TOP
YES!!! We custom design all of our templates ourselves, so the possibilities of what can be done with the templates are limitless. For instance, if you would like to apply a tropical invitation template to mini candy bar wrappers WE CAN DO IT! Just let us know! Your ideas are our creations!

Can I request different colors, paper choices or envelopes for my order? TOP
Yes, yes, YES!!!! We have access to different paper and envelope choices at YSI. You dream it, we design it and put it on paper. Please check the links under the information table on the left to view paper, envelope and font choices.

I'm interested in ordering invitations but would like to purchase a sample first. TOP
As Shown Samples can be purchased under the PURCHASE SAMPLES category on the left.

Remember, you will also be mailed out a sample invitation after your purchase to check the colors and quality.

Will you keep my order on file so I can re-order in the future? TOP
YES!!!!

We keep all of your records on file. We create a digital folder for each YSI customer that is saved in two different locations on our hard drives. Also, we keep hard copies and full receipts of your orders so that no mistakes are made in the re-processing of duplicate orders.

Do you work with professional photos? TOP
We WILL NOT use professional photos without the consent of the photographer. If you would like to use a professionally taken photo for your stationery, please put us in contact with your photographer so we can attain a written consent form releasing the photo/s to us for use on your templates. This process is usually not a big deal and most photographers will consent, we just need to speak with them directly before each use.

Will you use our company logo to put on business stationery? TOP
Yes! However, please be aware that logos emailed to us need to be high quality for the best outcome. If you are unsure about the quality of your logo, please send it as an attachment to us and we will assess it for you.

I have my own idea for a template design. Can YSI make it for me? TOP
That is our specialty! We are professional designers. Let us take your ideas, design them and put them on paper!